Incidents | SEYDRA

Operational incidents

2 active

Recent recovery: Viz Engine render service under observation

Incident Queue

2 active

Incident workspace

Production graphics election data stale

4 min agoinvestigating

warning

The Production Graphics renderer remains healthy, but its required election data value 47.3% is stale against the configured 30s freshness threshold.

First observed

4 min ago

Current state

investigating

First system

ELECTION-DATA-01

Observed domain

Data / Metadata

Coverage

simulated · 4/7

First Issue Detected

ELECTION-DATA-01

ELECTION-DATA-01 freshness threshold breach.

Quantified Evidence & Recovery

Measured values only

Quantified recovery calculation unavailable

No structured current value, threshold, and recovery target are attached to this incident. SEYDRA will not estimate a corrective quantity.

Source connection

Healthy

Last election value

Unknown

Freshness threshold

Unknown

Dependencies

CORE-SW-01 · Warning

Operational Service Impact

Incident relationship, service condition, and evidence provenance are kept separate.

2 related

Available evidence is insufficient to determine this service's incident impact.

ServiceOperational

Unknownsimulated

Live News Production

The incident touches this service or a dependency, but output impact is not confirmed.

ServiceOperational

Media Ingest & Assets

Available evidence is insufficient to determine this service's incident impact.

ServiceDegraded

Production Graphics

The incident touches this service or a dependency, but output impact is not confirmed.

ServiceOperational

At Risksimulated

Available evidence is insufficient to determine this service's incident impact.

ServiceOperational

Data / Metadata Assurance

Election Graphics Data

Data trust, freshness, provenance, rights, fallback, and output evidence are assessed separately from renderer and system health.

STALE

Freshness

Primary election result: 47.3% is stale; last confirmed 4m 18s ago against 30s threshold.

Provenance

ELECTION-DATA-01 (licensed_provider); observed; canonical state canonical.

Verification

unverified; confidence 0.92.

Fallback

Fallback not configured.

Output Impact

Required operational data is at risk, but confirmed output impact is unknown without final output/as-run evidence.

Related systems

ELECTION-DATA-01, GRAPHICS-DATA-ADAPTER-01, GRAPHICS-CONTROL-01, VIZ-ENGINE-01, PCR-SW-01

Canonical value

47.3% · canonical

Evidence gaps

Current data state is stale; it must not be presented as current or healthy.; Rights or entitlement status is unknown and must not be treated as allowed.; No fallback source is configured for this data flow.

Affected

None confirmed

At Risk

Live News Production, Production Graphics · Systems: GRAPHICS-DATA-ADAPTER-01

Unaffected

None verified

Unknown

Live customer impact is not verified; current evidence is simulated.

Potential impact

Production Graphics is At Risk because required editorial data is stale. Incorrect on-air graphics are not confirmed without output/as-run evidence.

InvestigateShow Data / Metadata Context First Issue System Related Evidence

Timeline

01ELECTION-DATA-01 remained reachable, so browser or API connectivity alone was not treated as value freshness.
02Last provider value 47.3% was confirmed 4m18s ago, exceeding the configured 30s freshness threshold.
03No fallback source is configured. Final graphics output/as-run evidence is not collected, so on-air impact is unknown.

Related Evidence

09:45:04 · VIZ-ENGINE-01info

Graphics renderer loaded lower-third scene package from GV-STORE-01.

09:45:09 · VIZ-ENGINE-01info

Viz Engine render loop stable at 50 fps with no dropped frames.

09:45:34 · ELECTION-DATA-01warning

Election graphics value 47.3% last confirmed 4m18s ago, exceeding the configured 30s freshness threshold. Fallback is not configured; final output/as-run evidence is not collected.

09:46:45 · PCR-SW-01info

Programme bus output remained active with the configured graphics feed available.